René Beauchamp: always act straight during the selling
The art of sales - this was the title of a lecture by an experienced manager, René Beauchamp, who gave his second lecture at the Institute of Hospitality Management. The speech was based primarily on his experience, which he linked mostly with the Four Seasons Hotel. So what is essential for a successful sale? We need to realize that selling is joined in dealing with people and people are different. The human factor hugely influences the success of business negotiations. A successful marketer must not be afraid of dealing with people and must always fully trust the product that sells. In today's globalized world, it is important to find enough information about our business partner before a business meeting. One of the principles that René Beauchamp recommends is the well-known 5W principle:
Let's find out the information that will help us lead business negotiations to a successful end. In a business meeting, always act straight and never lie. Sooner or later, this lie would return to you, and very uncomfortable revenge.
René Beauchamp - A graduate from Institut de Tourisme et d’Hotellerie du Quebec and with over 42 years of Hospitality experience, focusing on luxury and high quality service, Rene Beauchamp was until recently, General Manager of The Four Seasons Hotel in Prague for 15 years and 39 years with Four Seasons Hotels. Having travelled the world for his work, he had the opportunity to deal with people from all walks of life. He is delighted to share some of his real life work experiences and learnings with humour, enthusiasm and passion for Leadership and for Hotels.
Ing. Martin Petříček, Ph.D.
Deputy Head for English Study